Findings and Observations

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Findings and Observations

Our analysis of the interview data led us to identify the emergent themes offered below.

Each theme is expanded upon on its own web page and augmented with appended video narratives – just click on any of the themes to be taken to the appropriate page. Full transcriptions of the video clips are available via a link at the bottom of each web page.

Drivers for Design:


• The availability of Information:

Relationships and mechanisms:




• The Programme Director:

Holistic and distributed approaches:


• Textual representation:

Specialised language:


Staff support:

Existing use of technology:

Time and space for design:

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