We need you… Part 2

Graduate PlusLLR

We need students to take part in some focus groups to help us understand your perspective on navigating around our systems to access library resources.

You would be required to attend two sessions, one in May this academic year, and one next academic year in the Spring term.

Each session lasts 2 hours and involves

  1. Scenario based activities to enable us to detail your experiences of accessing library resources. We will assess your customer journey in terms of ease, quality and emotional response.
  2. Focus group discussion

We value your input because understanding your perspectives and hearing ‘your’ voice are essential to the development of our processes and services.

The dates for Session 1 are:

Tuesday 2nd May 1.30pm – 2.30pm

Thursday 4th May 10am – 12noon

Tuesday 9th May 1pm – 3pm

If you are interested in participating please email llrservicedevelopment@bcu.ac.uk 

Participation counts towards your Silver award.

^This was posted on behalf of BCU Graduate+ and Library and Learning Resources.

We need you… Part 1

Graduate PlusLLR

We are looking for as many 1st and 2nd year BCU students as possible to take part in our online survey.

The survey involves completing a scenario based question around finding library resources via our library systems.

We value your input because understanding your perspectives and hearing ‘your’ voice are essential to the development of our processes and services.

If you are interested in participating please email ebase@bcu.ac.uk

Participation counts towards your Bronze award.

 

^This was posted on behalf of BCU Graduate+ and Library and Learning Resources.

More coffee and cake!

Following the success of our coffee and cake morning in Curzon Building on 13th November, we held more events across our campus libraries.

20th November – Kenrick Library, City North Campus

25th November – Mary Seacole Library, City South Campus

27th November- Conservatoire Library, City Centre Campus

kenrick3 mu

We spoke to around 200 students in total about where they could get help across the University, including the Library, Centre for Academic Success and the ASK student advisory service.

We asked students for their study tips for the chance to be entered in a prize draw for an Amazon voucher worth £20.

kenrick2 seacole3

We will compile and post all of your study tips soon.  Keep an eye out on Twitter for these!

It was great to see so many students (and staff!) engaging with us – special thanks to the lecturer who brought their class over as a group for a tour of Kenrick Library, and thanks to many others who directed their students towards the events.  We hope you all enjoyed them as much as we did, and we certainly hope to run them again soon.

 

Do you have any feedback about the coffee and cake events? Do you have any suggestions for future events? Please contact us using the comments form here.

 

^Laura

Fancy a free lunch?

Are you a first year student at BCU?

thinkstock 471108788

Then come down to one of our focus groups and have your say about the library!

We are interested in you sharing your experience, opinions and understanding of library inductions and information literacy sessions.

As a thanks you will get:

  • FREE food vouchers worth up to £5 to spend in the University cafe
  • FREE refreshments
  • Automatically entered into a £50 Amazon voucher draw for members of the focus groups

 

We have morning and afternoon sessions, lasting up to an hour and a half, located at both City South and City Centre campuses.

Pick any session that works best for you from the following:

Wednesday 2nd December 11am -12:30pm: Anstey Room, Ravensbury House, City South Campus

Wednesday 2nd December 2:30pm – 4pm: Anstey Room, Ravensbury House, City South Campus
Thursday 10th December: 11am – 12:30pm: Curzon C175, City Centre Campus
Friday 11th December: 11am – 12:30pm: Curzon C183, City Centre Campus

To book go to: http://www.eventbrite.co.uk/o/birmingham-city-university-8617530389 

 

 

 

Image reproduced with kind permission of Getty Images UK under the terms of an exclusive license agreement between BCU and Getty Images.

Post edited 4.12.15 to update link to eventbrite