Getting started in the library

 

helpdesk

Library staff will be holding Welcome events in first few weeks (23rd September – 18th October) to help you with any library related questions in the library.

 

Days and Times:

 

Day Time Location
Monday, Tuesday, Wednesday, Thursday and Friday 11am to 12pm Curzon Library
Wednesday 12pm to 1pm Margaret Street Library
Wednesday 12pm to 1pm St Paul’s Library
Monday, Tuesday, Wednesday, Thursday, and Friday 11am to 12pm Mary Seacole Library

 Library things that will help you during your course:

  • Birmingham City University has four libraries: Curzon, Mary Seacole, School of Art and School of Jewellery. Each contain a wealth of printed material to support courses taught at the respective campus.
  • Attend a library tour – to find out the location of your books
  • Make a note of your library PIN – you will need this to take books out of the library
  • Find the best space for you to study in the library
  • Meet the Customer Services Team (which include Advisors, Supervisors and Librarians) at the Library Help Desk – they are a friendly bunch
  • Have a look as your online subject guide for subject specific resources and to find out who your librarians are

^ Posted on behalf of Janet Fox and Huizhe Jin, Customer Services Team

Supporting you online

Librarians are here, even when they are not here!

Many of you may be familiar with the drop-in support offered by librarians via our Help Desks. Supporting your referencing or database search queries. Well, did you know the library also offers a CHAT facility and maintains a database of Frequently Asked Questions (FAQs)?

So, if you find you are at home, the Help desks are closed or it is a bank holiday and you cannot access a library in person, then remember your library is still here for you.

CHAT – If you want advice or help with any of the resources provided by BCU libraries, visit Live Chat to ask your question, staff are available 24/7. Enquiries could be answered by BCU staff or by a librarian from another university.

chatjan19

 

FAQs – Want to know how to print from your laptop? Book a study room? Write a reference list? Request a book or journal article that the Library doesn’t have? For answers to all of these questions and many more, just go to FAQs, available now on the Library homepage.

FAQblog

 

You can access both Chat and FAQs via the library website – online supports at your fingertips.

 

^Posted of behalf of Fid Bleasdale, Customer Services

How to…contact the library

 

Library Help

We are running our How to events next week.

Library staff will be visiting all 5 of our campus libraries to show you how to get help from the library and the various different ways to contact us.

The timetable for the sessions is below:

Date Location Time
Mon 5 March School of Art Library,

Margaret Street

11:30 to 12:30
Tue 6 March Curzon Library 11:30 to 12:30
Wed 7 March Kenrick Library 11:30 to 12:30
Thu 8 March School of Jewellery Library, Vittoria Street 10:00 to 11:00
Fri 9 March Mary Seacole Library 11:30 to 12:30

Hope to see you there!

^Posted on behalf of Huizhe Jin and Janet Fox, Customer Services.

Make more of our library resources

Do you want to discover more about how to use library resources, services and databases?

find resources

Then sign up to one of our drop-in sessions where you can:

  • Get hands-on experience of using our databases eg. CINAHL; MEDLINE: Cochrane: PSYCHArticles; SPORTSDiscus; Summon
  • Learn how to get the most out of the databases
  • Improve your search skills and techniques to get better results

Sessions take place in Seacole 271, and are running from now until April.

Simply book your place via moodle (Open Sessions at City South) 

^Posted on behalf of the Learning, Teaching & Research Team, Seacole Library

How to … Carry on studying through the vacation

blog-logo

Following on from the success of our two previous “How to …” pop up events (Getting Started and Finding more than books on the library shelves)  we are running a third  to highlight the following:

  • How to access resources when you are not in University
  • Use the library during vacation
  • Get help when Library’s closed (FAQs)
  • Use other University libraries (SCONUL)

The Customer Services team will be running these sessions at both Curzon Library and Mary Seacole Library on:

Monday 4 December 10am to 11am
Tuesday 5 December 11am to 12pm
Wednesday 6 December 12pm to 1pm
Thursday 7 December 1pm to 2pm
Friday 8 December 10am to 11am

Location of the “How to…” events

Curzon Library: meet library staff on the ground floor opposite the Help Desk.

Seacole Library: meet library staff by the library office door, near Printer/Photocopiers.

 

Look forward to seeing you there.

^Trudi