Subject guides!

Did you know… we have tailored subject guides for most courses?

These have been compiled by the subject teams who manage the collection and teach information literacy skills on your course.

They include:

  • News/information from your sector to help keep you updated
  • Where to find books and ebooks for your course
  • Key databases where you can find articles and other information, as well as a dedicated Summon search box
  • Support guides and videos to help you become familiar with finding resources

…and more! We regularly review these guides to make sure they have all the key information you need.

subject-guide

We think these guides are a great place for you to get started with the library. You’ll find all of the contact details you need for your subject librarians, as well as links to the online library help pages, which is where you can chat to us online or send us an email.

Happy browsing!

^Laura

New Service: Library Glossary

Glossary

We know that some of the library-specific words we use can be confusing, especially for new students or for those who don’t have English as their first language.  We try to explain things as clearly as possible, but some words are unavoidable!

For example – would you know the difference between an inter-library loan and an inter-site loan? It seems obvious to us but makes a huge difference to you, because it’s the difference between reserving a book at one of our other BCU Libraries and having it delivered on the campus van the following day, or waiting a couple of weeks for delivery for a book we’ve requested from somewhere else in the country! (If you’re wondering, inter-site is our local reservations system and inter-library is the national one).

A small team of library staff worked to develop a Library Glossary to help define some of the words we use every day. Some of the words may seem obvious, but have different meanings if used in another context. Some people may be used to saying they want to ‘hold’ a book, for example, whereas we exclusively use the term ‘reserve’.

We held two focus groups with students to test out our new Glossary, exploring design, ease of use and discoverability.  This was really useful and the feedback we received helped us develop the guide further.

Why not check out the Glossary, and use the poll on the front page to tell us how useful you think it is? You can also use the link to email us with any word suggestions or feedback – both of which would be gratefully received.

^Laura

Library updates January 2015

Facebook

We’re now on Facebook!  This gives us another route of communication and allows you, our users, to receive library news and updates quickly.  Hopefully this will take off and work well in conjunction with our very active Twitter page.  The more people who like and share our posts makes it more likely that Facebook will show our posts in people’s feeds – so please give us a ‘like’!

facebook like

Library jargon

Ever wonder what certain library terms mean? Struggling to understand what we mean when we say…?

wdwm

Our handy Libguide is here to help!  We’ve offered definitions for many of the terms we commonly use, and we will continue to build on it over time – this is a work in progress and any suggestions/feedback about the content is valuable to us.  You can feed back using our contact form.

Library Help

We’ve been hard at work expanding our Frequently Asked Questions (FAQs) and making our Library Help page more user-friendly.  Got a question about the library? Search our FAQs for the answer, chat to us live, or submit a question via email or text.  You can also Tweet us, Facebook us, or visit us in person.

You Said We Did

Wonder what we do with complaints or suggestions? We publish these termly as You Said We DidThere is a now a Libguide to display our popular answers.  We’re also adding some of the responses to our FAQ pages so that they are easily searchable.

You said we did