LIKE event

libraryandlearningresourcesinformationandknowledgeexchangeedited

 

We had another LIKE event on Monday the 24th June.  This is an informal get together of library staff to share experiences of events or courses they have attended, or projects they are working on. Staff at all levels are invited, including those who are there just to listen and learn.

 

Experiences shared included:

 

A visit to Nottingham Trent and De Montfort University was for our staff to see how they deal with “Accessibility” for disability students.   At Nottingham Trent, our staff were very impressed by the clear and user friendly website. They have dedicated spacious booths for Librarians to help the students. All study rooms are very well equipped with things to help disability students such as the adjustable height of the desk, all the software for all needs.

 

De Montfort University has a dedicated team to help disability students.  They also have an Equality, Diversity and Inclusion Policy.  They have dedicated specious booths for Librarians to meet with students. All study rooms have all the enhanced equipment for all that needs.  All software and all workshops are for everyone and are installed in all computers in the University.

 

A visit to Royal Holloway for “Collection Management Shared Experiences”: These include: – Some universities pooled their collections, with an integrated management system which reduces expenditure and saves space. Manchester University did customer journey mapping and found that 19% of students were unable to find anything at all and sometimes items were found on the trolley rather than on the shelves, so they now employ more shelvers and have new policy of 24 hours books back on shelves.  We have the same problem at BCU, our “How to event” shown that many students do not know how to use the library.  There is a suggestion that we should offer a tour of the library weekly.  Other institutions print out the “How to use the library booklet” and given to all students a week after they start and it works but the timing has to be right.

 

One of our colleagues went to the Murcia International meeting in Spain and enjoyed networking and learning about how the libraries in different countries functioned.  There are a lot of common things we do the same and it also confirmed that we are not doing badly here.  Some libraries have a study room for parent with children where toys are provided.

 

A visit to Glasgow to attend the 10th International Evidence Based Library and Information Practice Conference by our collection management colleagues found that a very effective way to promote things is by using evidence base and storytelling.

 

The funding to go to these conferences are available through different sources and the application rate is low, so it is well worth trying to get funding.

 

The next Mercian conference is on the 10th September 2019 at the University of Nottingham and the theme is Building Bridges: Collaboration, partnership and community

 

An event at Aston University “Organising library events with a difference: Embracing wellbeing in a study environment”: programme included a series of talks and workshops: Study well, study happy’; Mindfulness; Inspiring tranquillity.  Student activities included: bringing in animals, board games, colouring, exercise bike, Pods for quick sleep, students blankets, and energy-boosting foods. One university provided students leaving late at night with taxis to go home safely.

 

The Learning and Teaching team are planning the pre-sessional course for International Students this will include: How to use the library, basic things they need to know, library terminology and standardized terms we use.   All these we should consider for home students too.

 

^ Posted on behalf of Nitaya Bion, Librarian, Customer Services.

LIKE event – 12th December 2017

libraryandlearningresourcesinformationandknowledgeexchangeedited

Today we held our first LIKE event in a long while! These events are really good to bring staff from across Library & Learning Resources together, to informally talk about conferences, courses and visits we’ve been to, or new things we’ve come across.

Despite the snow providing some difficulties for staff getting into work, the promise of Christmas treats lured a few of us in!

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Highlights of experiences shared included:

A visit to Aston University Library which was really interesting to compare how we handle payments, reservations, room bookings, social media and signage. Our staff were particularly impressed by the helpful colour-coded dewey signs and leaflets, and by Cyril the Squirrel, the social media mascot! There’s definitely a lot we learn from taking part in these visits, so a big thank you to the Mercian Collaboration who organise them throughout the Midlands.

Another member of staff visited The Library of Birmingham, in particular to look at the employability and entrepreneurship centre, as well as the black history archives. She was impressed by both places – there are some amazing workshops run each month for budding entrepreneurs, and the archives are an incredibly rich resource that would enhance the research of our Black Studies students.

One of the difficult things when you’re in a fast-paced environment such as an academic library is keeping up with the HE sector itself, and one person in the group recommended the Wonkhe Monday Briefing email as a snapshot of new things happening in the sector. We all agreed that this type of resource is really important for our service development.

Lastly, we talked about using Twitter to our advantage. One of our Collection Management Librarians uses Twitter to see what our academics are reading, which is a brilliant way of finding out what they’d recommend we buy for the library. I use Twitter to follow other librarians from all sectors, and learn a lot from their experiences and ideas. We highly recommend it as an easy form of horizon scanning!

Thank you to L&LR staff for sharing!

^Laura

LIKE event – 4th December 2015

libraryandlearningresourcesinformationandknowledgeexchangeedited

On Friday 4th December Library and Learning Resources held the inaugural LIKE event, a place for staff to share knowledge and discuss events they had been to.

Some of the topics we discussed were as follows:

Events

  • PPRG Marketing excellence awards – particularly notable was the University of Huddersfield’s promotion of their online reading lists.
  • ARLIS RDA implementation workshop – a discussion about the implementation of RDA (Resource Description and Access – cataloguing standard)
  • Northumbria Conference on performance management – consumer behaviour research, the idea of “browser’s neck” (tilting your head to read the spines of books!).
  • UX Lib conference – possible research methods for the user experience i.e. cognitive mapping, user diaries.

Social media

  • Development of the Library and Learning Resources blog
  • BCU cataloguers Twitter @BCU_cataloguers
  • Using Sumall for Twitter analytics i.e. thank you tweets

Updates

  • Clustering editions on the OPAC – trialling in the BCU sandbox
  • BCU Graduate Plus scheme

Misc.

  • Use of Tableu for logging enquiries and getting rich data
  • Screenagers – increasing use of the virtual reference library for the new generation

 

The information shared generated a lot of discussion.  For example, how consumer behaviour research can impact library services, i.e. the layout of items on the shelf, the use of book bags and strategically placed sofas. Looking outside of libraries might lead to some innovative ideas being introduced, and is worth considering for the future.

Overall this was a really useful exercise in sharing knowledge and learning from others’ experiences.  It was interesting to have people in attendance that work in other areas of the library to me – I know nothing about cataloguing, for example, so it was fun to learn about what the cataloguers are up to and the developments in the general field.

Hopefully we will run this again – all Library and Learning Resources staff would be welcome to attend, either to share or just listen!

 

Laura (Assistant Liaison Librarian)