On Friday 4th December Library and Learning Resources held the inaugural LIKE event, a place for staff to share knowledge and discuss events they had been to.
Some of the topics we discussed were as follows:
- PPRG Marketing excellence awards – particularly notable was the University of Huddersfield’s promotion of their online reading lists.
- ARLIS RDA implementation workshop – a discussion about the implementation of RDA (Resource Description and Access – cataloguing standard)
- Northumbria Conference on performance management – consumer behaviour research, the idea of “browser’s neck” (tilting your head to read the spines of books!).
- UX Lib conference – possible research methods for the user experience i.e. cognitive mapping, user diaries.
- Development of the Library and Learning Resources blog
- BCU cataloguers Twitter @BCU_cataloguers
- Using Sumall for Twitter analytics i.e. thank you tweets
- Clustering editions on the OPAC – trialling in the BCU sandbox
- BCU Graduate Plus scheme
- Use of Tableu for logging enquiries and getting rich data
- Screenagers – increasing use of the virtual reference library for the new generation
The information shared generated a lot of discussion. For example, how consumer behaviour research can impact library services, i.e. the layout of items on the shelf, the use of book bags and strategically placed sofas. Looking outside of libraries might lead to some innovative ideas being introduced, and is worth considering for the future.
Overall this was a really useful exercise in sharing knowledge and learning from others’ experiences. It was interesting to have people in attendance that work in other areas of the library to me – I know nothing about cataloguing, for example, so it was fun to learn about what the cataloguers are up to and the developments in the general field.
Hopefully we will run this again – all Library and Learning Resources staff would be welcome to attend, either to share or just listen!
Laura (Assistant Liaison Librarian)