How to…contact the library


Library Help

We are running our How to events next week.

Library staff will be visiting all 5 of our campus libraries to show you how to get help from the library and the various different ways to contact us.

The timetable for the sessions is below:

Date Location Time
Mon 5 March School of Art Library,

Margaret Street

11:30 to 12:30
Tue 6 March Curzon Library 11:30 to 12:30
Wed 7 March Kenrick Library 11:30 to 12:30
Thu 8 March School of Jewellery Library, Vittoria Street 10:00 to 11:00
Fri 9 March Mary Seacole Library 11:30 to 12:30

Hope to see you there!

^Posted on behalf of Huizhe Jin and Janet Fox, Customer Services.

How to… find a study space


Did you know that the library offers a variety of different study spaces?

Come along to one of our drop in sessions at Seacole Library and


  • Find a study space that suits you
  • Learn more about the learning area in the new building at City South Campus
  • Use PC finder
  • Identify study zones within the library

The drop in sessions are running on the following dates and times at Seacole Library:

Monday 5  February 10:00 to 11:00
Tuesday 6  February 11:00 to 12:00
Wednesday 7  February 12:00 to 13:00
Thursday 8  February 13:00 to 14:00
Friday 9  February 12:00 to 13:00

Find us at the comfy seating area in the Library by the Self-Service Machines


^ Posted on behalf of Huizhe Jin, Customer Services, Seacole Library

How to…find more than books on the library shelves



This is the second of our ‘How to…’ pop up events.

Last time we concentrated on Getting Started using the library, this month we are helping you find what else the library has beyond the books on the shelves.

Come along to one of our ‘How to’ sessions and learn more about:

  • Using Summon to find books, journal and newspaper articles
  • How to get the books you need, when another students has them out on loan
  • How to get books that are on the catalogue, but at a different campus
  • How to get books and articles that your library does not hold
Date Times @ Curzon Library Times @ Seacole Library
Mon 6th November 12noon – 1pm  10am – 11am
Tues 7th November 10am – 11am  11am -12noon
Wed 8th November 11am – 12noon  12noon –  1pm
Thurs 9th November 1pm – 2pm  1pm -2pm
Friday 10th November 10am – 11am  11am – 12noon


Location of the ‘How to…’ events

Curzon library: meet library staff opposite the entrance on the first floor of the library

Seacole library: meet library staff by the comfy seating area next to the self service machines

Look forward to seeing you there.




Getting started: Familiarise yourself with our library


Are you new to libraries? Feeling a bit overwhelmed by it all?

Come along to one of our ‘HOW TO’ sessions and learn more about:

  • Locating the books you need
  • Finding out what your Library PIN is
  • Using the self issue machines to take books out
  • Printing, photocopying and scanning ….. and much, much more

The Customer Services team will be running these sessions at both Curzon Library and Mary Seacole Library on:

Monday, 2nd October                          10:00-11:00

Tuesday, 3rd October                          11:00-12:00

Wednesday, 4th October                    12:00-13:00

Thursday, 5th October                         13:00-14:00

Friday, 6th October                           10:00 – 11:00 (Curzon )  14:00-15:00 (Seacole)

The sessions at Curzon Library are being held opposite the Help Desk on the Ground Floor.

The sessions at Mary Seacole Library are being held at the comfy seating area by the self service machines.

See you there!


We need you… Part 2

Graduate PlusLLR

We need students to take part in some focus groups to help us understand your perspective on navigating around our systems to access library resources.

You would be required to attend two sessions, one in May this academic year, and one next academic year in the Spring term.

Each session lasts 2 hours and involves

  1. Scenario based activities to enable us to detail your experiences of accessing library resources. We will assess your customer journey in terms of ease, quality and emotional response.
  2. Focus group discussion

We value your input because understanding your perspectives and hearing ‘your’ voice are essential to the development of our processes and services.

The dates for Session 1 are:

Tuesday 2nd May 1.30pm – 2.30pm

Thursday 4th May 10am – 12noon

Tuesday 9th May 1pm – 3pm

If you are interested in participating please email 

Participation counts towards your Silver award.

^This was posted on behalf of BCU Graduate+ and Library and Learning Resources.