Collection Spotlight: Trial of Faculti

A collection spotlight

We are running a Trial of Faculti until mid November.

Faculti is an online academic research video library which hosts over 1000 videos aiming to make research more accessible.

The video library is multi-disciplinary and covers:

  • Education
  • Law
  • Sociology
  • Psychology
  • Art, Design  and Architecture  and many more.

Below is an example of some of the videos currently available:

Faculti

To access Faculti log in to iCity and go through our A-Z of Resources.

We’d love to know what you think so send us your feedback to: elibrary@bcu.ac.uk

 

^Trudi

Getting started: Familiarise yourself with our library

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Are you new to libraries? Feeling a bit overwhelmed by it all?

Come along to one of our ‘HOW TO’ sessions and learn more about:

  • Locating the books you need
  • Finding out what your Library PIN is
  • Using the self issue machines to take books out
  • Printing, photocopying and scanning ….. and much, much more

The Customer Services team will be running these sessions at both Curzon Library and Mary Seacole Library on:

Monday, 2nd October                          10:00-11:00

Tuesday, 3rd October                          11:00-12:00

Wednesday, 4th October                    12:00-13:00

Thursday, 5th October                         13:00-14:00

Friday, 6th October                           10:00 – 11:00 (Curzon )  14:00-15:00 (Seacole)

The sessions at Curzon Library are being held opposite the Help Desk on the Ground Floor.

The sessions at Mary Seacole Library are being held at the comfy seating area by the self service machines.

See you there!

^Trudi

Library Customer Services team – Who are we?

Hello!

We thought we’d stop by and introduce ourselves. We’re the Customer Services team within Library & Learning Resources. You’ll find us at each Library Helpdesk, roving within the larger libraries, and also answering your emails and live chats.

Customer Service Librarians

The Customer Services Librarians at Curzon Library – Bernadette, Laura, Keith and Janet

Our Advisors are the first port of call if you need any help with your library account, finding and borrowing items, using the equipment within the library space, and all general ‘how do I use the library?’ queries.

Our Librarians are here when you need help searching for books, journal articles, statistics, company information… anything which you might need for your assignments and research. We can help you with literature searches, database access, referencing, evaluation of resources, and plenty more!

In addition to our Helpdesks, we run a 24/7 virtual enquiry service! We have an extensive list of FAQs for you to search, as well as 24/7 live chat. We staff this service ourselves during core hours, and our partner libraries from around the world take over out-of-hours. In addition to contacting us via chat, you can phone, text or email us, or message us on social media. All our contact details are on the Library Help site.

We’re passionate about libraries, learning, and helping you get the most out of university. The Customer Services team works together with our library colleagues to make sure you have access to the resources you need, and the tools to use them effectively. Library & Learning Resources are the first department at Birmingham City University to have achieved the Customer Service Excellence standard, which we hope demonstrates our commitment to delivering the best possible service we can.

So, if you have any questions, or would like to find out more about how we can help you, please stop by your BCU library and have a chat with one of our friendly team, or send us a message online. We look forward to hearing from you!

 

^Laura

Library drop-in session: tips for exam revision

On Thursday 11th May 2017 our Library Peer Mentor is hosting a drop-in session to talk about revising for your exams. Come and visit us in Curzon Atrium, 11am-12pm.

We will be asking students for their own top tip when they are revising and we are going to be compiling them in a poster which will be displayed in the library as well as on the Library’s blog. The aim of this is to promote better revision/study practices among students in a collaborative way. As always, we will also be promoting many of the library’s services that aid revision and assignment writing such as LibAnswers, LibGuides and Inter-Library Loans.

Library Peer Mentor May Drop-In Session Poster

^Posted on behalf of Isaac Paul

SCONUL Access during exam period

SCONUL
Please note that access to the Libraries at Birmingham City University will be restricted during our revision and examination period from Monday 8th May until Friday 2nd June 2017 inclusive.
 
Due to increased pressure on the buildings with regard to study space, we will not be admitting any Band R SCONUL card holders and will not be registering any new SCONUL Band R applicants during this period. 
 
Band A, B or C SCONUL members will not be affected by the restriction to access.