Updates to Box of Broadcasts

bob-new

Box of Broadcasts have made some improvements to clips, requests and playlists:

  • The default landing page on login has been changed from “Requested” to “Playlists”.
  • Users can now remove requests, playlists and clips from “My BoB”.
  • Users can now sort lists by title and date.
  • Users can now filter/search content within requests, playlists and clips. 
  • Users can add content to playlists directly from the requests and clips panels in “My BoB”.
  • Users can manually arrange/sort programmes inside a playlist by dragging programmes around. 

BoB works best in Chrome or Firefox.

 

^Laura

Collection Spotlight: Access Engineering

A collection spotlight

We’re happy to announce that Library and Learning Resources now subscribe to Access Engineering, offering access to over 650 of McGraw-Hill Education’s engineering titles, including:

  • Exclusive self-teaching videos created by leading engineering faculty
  • Curriculum maps designed by leading academics
  • Time-saving calculator tools streamline common calculations and increase accuracy
  • Data Visualisation Tools via DataVis designed for teaching material properties

The resource can be accessed via the A – Z of Electronic Resources or from Engineering and Built Environment Libguides.

The resource will be of use to Engineering, Automotive Engineering, Electrical Engineering, Civil Engineering and Bioengineering students across City Centre and City South Campuses.

^Posted on behalf of Andrew Scragg

Library Customer Services team – Who are we?

Hello!

We thought we’d stop by and introduce ourselves. We’re the Customer Services team within Library & Learning Resources. You’ll find us at each Library Helpdesk, roving within the larger libraries, and also answering your emails and live chats.

Customer Service Librarians

The Customer Services Librarians at Curzon Library – Bernadette, Laura, Keith and Janet

Our Advisors are the first port of call if you need any help with your library account, finding and borrowing items, using the equipment within the library space, and all general ‘how do I use the library?’ queries.

Our Librarians are here when you need help searching for books, journal articles, statistics, company information… anything which you might need for your assignments and research. We can help you with literature searches, database access, referencing, evaluation of resources, and plenty more!

In addition to our Helpdesks, we run a 24/7 virtual enquiry service! We have an extensive list of FAQs for you to search, as well as 24/7 live chat. We staff this service ourselves during core hours, and our partner libraries from around the world take over out-of-hours. In addition to contacting us via chat, you can phone, text or email us, or message us on social media. All our contact details are on the Library Help site.

We’re passionate about libraries, learning, and helping you get the most out of university. The Customer Services team works together with our library colleagues to make sure you have access to the resources you need, and the tools to use them effectively. Library & Learning Resources are the first department at Birmingham City University to have achieved the Customer Service Excellence standard, which we hope demonstrates our commitment to delivering the best possible service we can.

So, if you have any questions, or would like to find out more about how we can help you, please stop by your BCU library and have a chat with one of our friendly team, or send us a message online. We look forward to hearing from you!

 

^Laura

Curzon Library tours

As part of the Birmingham City University welcome week, we’re running tours of Curzon Library on the following dates/times:

 Monday
18th September
11:15am  1:15pm  3:15pm
 Tuesday
19th September
 11:15am  1:15pm  3:15pm
 

Wednesday
20th September

BCU Welcome Fair all day – pop along and grab some goodies at our stand!
 Thursday
21st September
 11:15am  1:15pm 3:15pm
 Friday
22nd September
 11:15am  1:15pm  3:15pm
Monday
25th September
 11:15am  1:15pm  3:15pm
Tuesday
26th September
 11:15am  1:15pm  3:15pm
Wednesday
27th September
 11:15am  1:15pm  3:15pm
Thursday
28th September
 11:15am  1:15pm  3:15pm
Friday
29th September
 11:15am  1:15pm  3:15pm

No need to book, you’re welcome to just turn up and see what we have to offer!

^Laura