New library room bookings system

From Monday 8th January we have a new room bookings system in place for Curzon Library, which includes the individual/group study rooms within the library, as well as the new study rooms within the Open Learning Zone in Curzon B (available as soon as the area is fully open).

The new form is easy to use – just select up to two hours and confirm your booking within 1 hour by clicking the link sent to your university email.

Room bookings

The new link is available here – please update your old bookmarks!

General rules for study rooms

  1. Please don’t exceed the maximum number of people stated on the door to each room! Sometimes we find 4 or 5 people squished into a 2-person room – asides from being really uncomfortable for you, it’s a health and safety issue. Group rooms are available, plus there’s loads of space in Curzon B for group study.
  2. Remember that most of our study rooms are within the yellow quiet zones. They aren’t soundproof, so if you’re chatting loudly or playing music, you’re potentially disturbing those around you who are trying to study.
  3. No food or drinks allowed! It’s a small space, often with computer equipment present. Spillages, litter and smelly food make it unpleasant for those using the room after you, so we ask that you eat/drink in the designated cafe areas within the building. Plus, it’s good to have a break from studying.
  4. Please don’t leave belongings in the rooms when you’re not in there – we wouldn’t want them to go missing, and it’s not fair to other students who are prevented from using the space because of it. If we find unattended bags/laptops/coats in rooms then we will ask security officers to remove them.

^Laura

How to… events (September to December 2017)

As you may be aware the Customer Services team have started running monthly ‘How to… Events’ based on our most frequently asked questions (FAQs).  We run these events at different times during the week to try and talk to as many students as possible. We try to have a Librarian and Library Advisor on each day and sometimes staff from other sections have kindly volunteered to help out too.  We advertise these events through various means from posters around the library to social media and of course through our Communications Coordinator – Stewart.

 

Getting Started

The first event theme was ‘Getting Started’ where we explained to students what their library borrower number and PIN are, how to use the catalogue to search for books and how to use the MFDs.  Luckily for us at Curzon, Steve Saunders (Uniflow Systems Administrator) kindly volunteered to help too, he proved invaluable and had lots of students asking questions about printing.

Using more than books

The second event was based on ‘Using more than the books on the library shelves’. This was to explain to students that there are a lot more resources available to them, than just the books on the shelves.  Many student browse the shelves and miss out on all the ‘other stuff’.  We explained about searching the catalogue to find books using keywords, how to reserve books that were already out on loan.  We also demonstrated how to search Summon to find journal articles.  Kip (Supervisor, Inter-library Loans) was also there to tell students how to obtain material that they could not access via the library tile (ILL).

Studying over Christmas

The December event was all about ‘Studying over Christmas’ explaining how the library remains open over the vacation for them to be able to come in and study if they wanted to.  We also promoted SCONUL access, so they could use other university libraries, if they were going home for Christmas.  This event was very popular as a lot of our students did not know that the library stayed open over vacations and surprisingly very few knew about SCONUL.

 

I really enjoy running these events and take great delight in engaging with our customers who are always grateful of any information that will help them with their studies.  We need to carry on spreading the word about all our wonderful services, resources and most importantly our staff who are always there willing to help in any way that they can.

We will be running even more events in 2018 from ‘study spaces’ to ‘coping with exams’.  We hope these prove as popular as those already run or even better exceed our expectations.

 

^Posted on behalf of Janet Fox

Problems accessing Westlaw International: resolved

Update 10/1/18: Access to Westlaw International is now resolved.

Since Westlaw made some changes last week, there have been problems accessing Westlaw International. If you get this message you need to scroll to the bottom and click on the ‘sign in with OpenAthens’ option – unfortunately this will only work on campus.

We are in contact with Westlaw so hope to improve this soon.

Westlaw Intl

^Laura on behalf of the Systems Team

Key Christmas dates for Inter-Library loan requests.

Key Dates:

Fri 15 Dec 2017

If your Inter-Library book loan is due for return by Fri 15 Dec, please ensure you return it promptly, or request a renewal. Remember that renewals are not always possible, and you may still need to return the item.

Mon 18 Dec – Thu 21 Dec 2017

  • We will be offering a limited service during this time.
  • We are very unlikely to be able to process book loan requests, as most of our suppliers suspend their loan service the week before Christmas.
  • We may be able to source limited journal articles/ book chapters (document supply)

Fri 22 Dec 2017 – Tues 2 Jan 2018 

  • The Inter-Library Loans service will be closed from 2pm on Fri 22 Dec, and we will reopen on Tues 2 Jan 2018. No requests will be processed during this time, and the office will be closed.
  • We will not be able to process any renewal requests during this time.
  • We anticipate a backlog of requests upon our return, so delays in processing will be likely, with the aim to be back to our normal levels of service from Mon 8 Jan.

LIKE event – 12th December 2017

libraryandlearningresourcesinformationandknowledgeexchangeedited

Today we held our first LIKE event in a long while! These events are really good to bring staff from across Library & Learning Resources together, to informally talk about conferences, courses and visits we’ve been to, or new things we’ve come across.

Despite the snow providing some difficulties for staff getting into work, the promise of Christmas treats lured a few of us in!

20171212_160217

Highlights of experiences shared included:

A visit to Aston University Library which was really interesting to compare how we handle payments, reservations, room bookings, social media and signage. Our staff were particularly impressed by the helpful colour-coded dewey signs and leaflets, and by Cyril the Squirrel, the social media mascot! There’s definitely a lot we learn from taking part in these visits, so a big thank you to the Mercian Collaboration who organise them throughout the Midlands.

Another member of staff visited The Library of Birmingham, in particular to look at the employability and entrepreneurship centre, as well as the black history archives. She was impressed by both places – there are some amazing workshops run each month for budding entrepreneurs, and the archives are an incredibly rich resource that would enhance the research of our Black Studies students.

One of the difficult things when you’re in a fast-paced environment such as an academic library is keeping up with the HE sector itself, and one person in the group recommended the Wonkhe Monday Briefing email as a snapshot of new things happening in the sector. We all agreed that this type of resource is really important for our service development.

Lastly, we talked about using Twitter to our advantage. One of our Collection Management Librarians uses Twitter to see what our academics are reading, which is a brilliant way of finding out what they’d recommend we buy for the library. I use Twitter to follow other librarians from all sectors, and learn a lot from their experiences and ideas. We highly recommend it as an easy form of horizon scanning!

Thank you to L&LR staff for sharing!

^Laura