Getting started in the library

 

helpdesk

Library staff will be holding Welcome events in first few weeks (23rd September – 18th October) to help you with any library related questions in the library.

 

Days and Times:

 

Day Time Location
Monday, Tuesday, Wednesday, Thursday and Friday 11am to 12pm Curzon Library
Wednesday 12pm to 1pm Margaret Street Library
Wednesday 12pm to 1pm St Paul’s Library
Monday, Tuesday, Wednesday, Thursday, and Friday 11am to 12pm Mary Seacole Library

 Library things that will help you during your course:

  • Birmingham City University has four libraries: Curzon, Mary Seacole, School of Art and School of Jewellery. Each contain a wealth of printed material to support courses taught at the respective campus.
  • Attend a library tour – to find out the location of your books
  • Make a note of your library PIN – you will need this to take books out of the library
  • Find the best space for you to study in the library
  • Meet the Customer Services Team (which include Advisors, Supervisors and Librarians) at the Library Help Desk – they are a friendly bunch
  • Have a look as your online subject guide for subject specific resources and to find out who your librarians are

^ Posted on behalf of Janet Fox and Huizhe Jin, Customer Services Team

LIKE event

libraryandlearningresourcesinformationandknowledgeexchangeedited

 

We had another LIKE event on Monday the 24th June.  This is an informal get together of library staff to share experiences of events or courses they have attended, or projects they are working on. Staff at all levels are invited, including those who are there just to listen and learn.

 

Experiences shared included:

 

A visit to Nottingham Trent and De Montfort University was for our staff to see how they deal with “Accessibility” for disability students.   At Nottingham Trent, our staff were very impressed by the clear and user friendly website. They have dedicated spacious booths for Librarians to help the students. All study rooms are very well equipped with things to help disability students such as the adjustable height of the desk, all the software for all needs.

 

De Montfort University has a dedicated team to help disability students.  They also have an Equality, Diversity and Inclusion Policy.  They have dedicated specious booths for Librarians to meet with students. All study rooms have all the enhanced equipment for all that needs.  All software and all workshops are for everyone and are installed in all computers in the University.

 

A visit to Royal Holloway for “Collection Management Shared Experiences”: These include: – Some universities pooled their collections, with an integrated management system which reduces expenditure and saves space. Manchester University did customer journey mapping and found that 19% of students were unable to find anything at all and sometimes items were found on the trolley rather than on the shelves, so they now employ more shelvers and have new policy of 24 hours books back on shelves.  We have the same problem at BCU, our “How to event” shown that many students do not know how to use the library.  There is a suggestion that we should offer a tour of the library weekly.  Other institutions print out the “How to use the library booklet” and given to all students a week after they start and it works but the timing has to be right.

 

One of our colleagues went to the Murcia International meeting in Spain and enjoyed networking and learning about how the libraries in different countries functioned.  There are a lot of common things we do the same and it also confirmed that we are not doing badly here.  Some libraries have a study room for parent with children where toys are provided.

 

A visit to Glasgow to attend the 10th International Evidence Based Library and Information Practice Conference by our collection management colleagues found that a very effective way to promote things is by using evidence base and storytelling.

 

The funding to go to these conferences are available through different sources and the application rate is low, so it is well worth trying to get funding.

 

The next Mercian conference is on the 10th September 2019 at the University of Nottingham and the theme is Building Bridges: Collaboration, partnership and community

 

An event at Aston University “Organising library events with a difference: Embracing wellbeing in a study environment”: programme included a series of talks and workshops: Study well, study happy’; Mindfulness; Inspiring tranquillity.  Student activities included: bringing in animals, board games, colouring, exercise bike, Pods for quick sleep, students blankets, and energy-boosting foods. One university provided students leaving late at night with taxis to go home safely.

 

The Learning and Teaching team are planning the pre-sessional course for International Students this will include: How to use the library, basic things they need to know, library terminology and standardized terms we use.   All these we should consider for home students too.

 

^ Posted on behalf of Nitaya Bion, Librarian, Customer Services.

The Golden Age of Children’s Book Illustration

We’ve discovered some works by influential Victorian children’s illustrators in our special collections. The period from around 1880 to the early twentieth century was known as the Golden Age of children’s illustrated books. During the Victorian age literacy improved and children were encouraged to read for pleasure. Childhood was often romanticised in children’s books.

We have work by three prominent illustrators in our collection. Kate Greenaway was a trained graphic designer and artist who started her career designing holiday cards. She later specialised in illustrating children’s books. Many of her illustrations accompanied nursery rhymes and the characters she drew often wore Regency costumes.

Since 1955 CILIP has awarded an annual honorary medal in Kate Greenaway’s memory for outstanding illustration in a children’s book.

day

A Day in a Child’s Life (1881) with music arranged by Myles B. Foster was illustrated by Greenaway. The songs tell the story of a child’s day from waking up to going to bed. The illustration of playtime shows the attention to detail and choice of delicate colours.

playtime

Walter Crane was part of the Arts and Crafts movement and worked in collaboration with William Morris. He also drew highly colourful and detailed illustrations for nursery rhymes and children’s books.  The Baby’s Bouquet is a companion to his earlier book Baby Opera. Many of the rhymes are in French and German.

baby

The beautifully illustrated design below accompanies the rhyme Buy a Broom.

broom

The final item is In Fairy Land (1870) illustrated by Richard Doyle.  Doyle was involved with the Punch magazine for a number of years and designed the cover for the first edition.  He later illustrated children’s books and was fascinated by fairy tales.

fairy land

In Fairy Land was his most important work for children with its attention to detail and focus on the elf world.

fairy land 2

 

We hope you enjoyed this selection of items. If you’d like to view them or anything else in our collections, please get in touch to book a visit Records and Archives

^Posted on behalf of Caroline Blundell, Records and Archives

Post edited 17.6.19 to update link to Records and Archives centre.

Supporting you online

Librarians are here, even when they are not here!

Many of you may be familiar with the drop-in support offered by librarians via our Help Desks. Supporting your referencing or database search queries. Well, did you know the library also offers a CHAT facility and maintains a database of Frequently Asked Questions (FAQs)?

So, if you find you are at home, the Help desks are closed or it is a bank holiday and you cannot access a library in person, then remember your library is still here for you.

CHAT – If you want advice or help with any of the resources provided by BCU libraries, visit Live Chat to ask your question, staff are available 24/7. Enquiries could be answered by BCU staff or by a librarian from another university.

chatjan19

 

FAQs – Want to know how to print from your laptop? Book a study room? Write a reference list? Request a book or journal article that the Library doesn’t have? For answers to all of these questions and many more, just go to FAQs, available now on the Library homepage.

FAQblog

 

You can access both Chat and FAQs via the library website – online supports at your fingertips.

 

^Posted of behalf of Fid Bleasdale, Customer Services

Let’s Celebrate!

2019 has seen many aspects of Library & Learning Resource’s (L&LR) work recognised both by the University and externally.

At the start of 2019 L&LR retained the externally validated Customer Service Excellence Award. The Service is now compliant or compliant plus in all but one of the 57 elements.

As Enid Pryce-Jones, (Deputy Director L&LR) commented, “It is testimony to the hard work and dedication of all L&LR staff and the engagement of our partners in BCU – without them there would be no accreditation.”

 

In April it was fabulous to see colleagues from L&LR achieving recognition at BCU’s CFO Awards:

  • the Library Relocation Team won the CFO Portfolio Team Award for Student Transformation – relocating Education from City North’s Kenrick Library to Mary Seacole Library

Llamapeople

 

  • the Curzon Library Customer Services Team won in the Generosity of Spirit Award for their work helping students and staff who use BCU Library

Llama

  • the Stock Management Team (Mary Seacole Library) were nominated in the Continuous Improvement Award category, and finally,
  • Colleagues from the L&LR Collections Team were nominated within the Student Transformation Award.

All fantastic achievements. “It really does prove what an excellent service we provide.” (L&LR SMT)

 

And there’s been more…

In the recent BCU Extra Miles Award 2018/2019 the Library Staff Team were shortlisted for the Team of the Year Award alongside a nomination for Librarian James Dean, shortlisted in the Professional Services Staff of the Year category.

Quite a year so far, I think you’ll agree, demonstrating that  “The L&LR work hard to meet customer needs and deliver services.” (L&LR SMT).

 

^Posted on behalf of Fid Bleasdale, Customer Services.